Customer Service

Support
If you any questions about pre-sale questions or how to use any scripts on our site, please contact us and we will get back to you within 24 hours.
Product Delivery
All downloadable products on our site will available for download after the order has been processed and the payment has been cleared. The customer will receive an email with a link to the download page. He/She may also be required to login. If the installation service has been purchased as well, CustomizePMD will install the purchased script within 1-2 business days. Please note CustomizePMD will need all server and control panel login information to complete any installation.
Privacy Policy
At CustomizePMD, we respect your privacy and take protecting it seriously. All customers' account information is held in strict confidence.

We do not sell or share your information with anyone. We only collect information like your name, email address, mailing address, phone number, and billing information so we can provide the products and services described on this website.

We do use cookies to track a number of activities and provide a desirable experience for our affiliates, our customers, and their subscribers.

We treat any data that we collect with a cookie with the same high respect that we treat other data about customers, subscribers and affiliates, and only use it in ways that are consistent with the policies described above.

In addition to our own cookies, our third party advertisers may use them to both improve the performance of our service and provide features such as advertising. You can restrict the use of cookies or delete them from your browser at anytime by configuring your browser settings. (Please note that restricting cookies can interfere with some of the functionality of our website.)

 

Refund Policy
Due to the nature of our product we do not offer refunds. All of our modules have been tested thoroughly to ensure that they work bug-free with the specified version mentioned on the particular product's page. When purchasing, please be sure you are selecting a module that is compatible with the version of PMD you are currently running. Refunds will not be offered to those whom have purchased an item that is not compatible with their version of PMD.

If you experiencing any issues or bugs that were meant to work as per the definition of the product's description, we will fix this issue free of charge.